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reliance home comfort Complaint - Not worth investing!!
reliance home comfort Complaint

reliance home comfort Complaint

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Not worth investing!!


A technician was sent and without doing any tests on AC asked about the age of our equipment.. He pushed to put us in contact with a friend of his that can give us a good offer on a new equipment.. I requested him to see the unit first.. Without any process he said that there is no gas in it then not worth fixing since the AC is 12 years old.. All argument didn't lead to any change.. We requested another technician to come and test the AC, but they sent the same person.. He again started pushing to send his friend to give us a quotation on a new equipment.. This was done while he was standing outside again.. He put a tag on the file that everything in the equipment is gone and any service call should be with charge.. We tried to file a complaint but never been handled seriously and was clear from the way they were receiving the complaint..

In simple language, they won't do any service that cost them effort or money.. They hire technicians that can't find a job elsewhere and who are not welling to work.. They would do a simple job that mainly takes few minutes otherwise they will just walk away.. I ended up hiring a private one who did the job at a cost of $400 while I still pay for their service.. I immediately stopped paying to them since it is never worth it..


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