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reliance home comfort Support Ticket - Barrie - Refusal to refund rent collected by error

reliance home comfort Support Ticket - Barrie

Refusal to refund rent collected by error - Hot Water Tank

Created By: Bob2014's Picture Bob2014 Last Reply: 's Picture
Priority Level: [Medium] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: N/A Replies: 1
Product: Hot Water Tank

Reliance continued to collect rent from me for a hot water tank despite having been advised by my lawyer I have sold the house and the contract must be transferred to the new owner.

Reliance then refused to refund part of the rent collected prior to January 2012, under the pretext it had not acquired the business that had the contract with me until that date.

Reliance did not answer the letter I sent to its Complaint Escalation Department.


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